American Airlines Nominates DFW International Airport For The International Air Transport Association ‘Eagle Awards’
Annual award recognizes airports who provide quality service, best value to airline customers
DFW INTERNATIONAL AIRPORT, (April 1, 2009) – American Airlines nominated DFW International Airport for the International Air Transport Association (IATA) 2009 Eagle Awards – Best Overall Performance, citing the Airport’s leadership and excellence among its peers in the areas of operations, financial, marketing and airport/airline relationships.
“We thank American Airlines for the nomination,” said DFW CEO Jeff Fegan. “Being recognized in this magnitude by our largest tenant is quite a high honor and an incredible testament to the professionalism and values of our board of directors, Owner Cities, management team and 1,700 employees.”
The global award is the highest award that any airline can recommend an airport to receive, and is presented annually to recognize airports who provide quality service and the best value to their airline customers. DFW won the award in 1999.
In the nomination submission, American called DFW a “well-managed, professional organization with one of the finest facilities in the world.”
American highlighted DFW’s management of its budget during challenging times in the airline industry. The airline also commended the Airport’s goal of keeping airline costs flat by committing to reduce expenses and increase non-airline revenue. The airline also cited the success of DFW’s environmental initiatives and M/WBE program.
At the Airport’s March 31 Finance Committee Meeting, board members praised DFW’s nomination, calling it an “incredible honor.”
“The fact that our largest tenant has nominated us is a big, big deal,” said Francisco Hernandez, vice-chair of DFW’s Board of Directors. “I commend our staff and management for a job well done.”
“The partnership that exists between American Airlines and DFW is commendable, and I congratulate the staff for all their hard work,” said Lillie Biggins, former Chairwoman of DFW’s Board of Directors and current board member. “Clearly, the group of individuals who keep our Airport running is the best staff I’ve ever worked with.”
“As you know, everything we do around here is an open book and we're proud of that," added Fegan. “Many things have changed since 1999. But, what has not changed is our board and management team's commitment to excellence and seeking the best and brightest managers and employees to do the job right. DFW continuously develops business innovations that become models for other businesses around the world. We challenge ourselves each and every day to not only be the best airport, but the best place to work, the best place to make a difference, and the best place to serve our community.”
The Eagle Award winners will be announced at the IATA Annual General Meeting, hosted by Malaysian Airlines June 7 – 9 in Kuala Lumpur, Malaysia.